Had issue with the filter received due to size, no questions asked, on replacement! Have not received the new replacement as of yet, but confident there will be no issues!
Great. Customer Service!
Installed easily and matched the existing paper filters. Easy to clean, but the frame was damaged during shipment due to the thin metal used. Time will tell how well it holds up.
I have only had the filter in for a week now but it seems so far t be working fine. I will know more once I have taken it out and washed it to see how it performs. The delivery was quick and it arrived in perfect condition. I would have given it five stars except I haven't cleaned it yet, so I am not completely sure yet but all indications seem good.
I read a review that if you requested the exact size for your Furnance it wouldn’t fit...wish I didn’t listen to them as it would of fit and now mine is too small worried that custom filter sizes wouldn’t be perfect... love the fresh air till my dog dies and i don’t have to worry about it anymore
I did not know my filter size, and when contacting customer service, I sent in pictures of the space I needed the filter and they made it. They determined the correct size and gave me all the information I needed to make the correct choice. Thank you So Much for your patience and help
After a decent amount of research I purchase 3 platinum filters from Neverbuyanotherfilter.com. The filters are very well constructed. I have had them in use for a little over a week at this time. I will write another review with regard to their performance at a future date.
Filter was too small.i had to put foam stripping on the outer edges for it to fit properly..not very satisfied w/ this product ..2**
They custom made my filter and it fit perfectly. I haven't had to dust since I installed it. I was dusting every other day before
Are measurements of perfect .When they ask for your measurements always make sure you give a little less so you can get the filter into the spot. I gave the exact measurements which they did and it's very hard to get it into proper spot.
My filter is custom size. It came made to the exact dimensions. I haven’t clean it yet so I don’t know how much dust it’s catching
I have a filter that typically has to be special ordered and it costs anywhere between $40-$50 per filter. For less than the price of 3 filters, I have one one that can be cleaned and reused!!! I wish I would have come across this company years ago.
I had some questions about which filter to buy as my HVAC system had issues with other filters being too restrictive with air follow. E-mailed my questions and Scott responded addressing my concerns and have me recommendation s as to what to buy. Received filter within a few days. The quality of the product is impressive. I've only had it a few weeks so it's a little too early to tell how well it cleans or performs, but so far I'm very pleased with my purchase.