The filter is working correctly, but the delivery driver through the box over my fence on the concrete not sure if that when it was damaged.
Bought 2 filters 1 was bent I bent it back and is working ( not worth the hassle of trying to return it) does not look good but inside the AC no one will see it. The packing should have some air rap or extra cardboard to protect the filters, it was just placed in a box and shipped. Also the aluminum frame is very thin and bends by hand.
My filter arrived on time in a well made box so the filter is not damaged during shipping. The filter seems well constructed and fits perfectly. Air passes freely as not to strain the blower motor and easy to follow cleaning instructions are provided. So far so good!
I have 9 HVAC units on a commercial building and replacing conventional filters has been unbearably expensive. I ordered Platinum 1" and 2" filters in custom sizes to fit all 9 units. The filters are very well made and look like they're built to last. They slid right into the units perfectly. I'm hoping this investment will save me money over time. Thank you!
The filter was a perfect fit. Packaging was tight and a bit difficult to open, but everything else was fine.
Well it is the size that I asked for, do you appreciate everything you did.
It's not exactly what I thought it was, I thought it was going to have hard borders so I'm not too sure whether I can use it or not.
The filter fit like a dream in my new Lennox Air Handler.
I hope it lasts many years with care. It looks of very good quality and well made. My air in my condo is just amazing, fresh and clean feeling.
Had good experience with this company’s lesser level filters in another home in 2013. This new filter definitely reduces dust and the air-handler is much quieter. Highly recommended. Would purchase again.
I have been using my filter now for two weeks, and have noticed a difference in the air quality and coolness! My AC has been running more efficiently and the filter looks so much better than any previous filter I have purchased! The shipping is slow(made to order?) so unknowingly I ordered 2, and when I reached out they credited me for the second purchase, even though it was shipped. Highly recommend!
I purchased the PLATINUM (2 Inch Thick) ULTIMATE Washable, Permanent, Electrostatic A/C Furnace Filter. I couldn’t be any happier with this filter. The fit is perfect and the air flow is great. I recommend this company for anyone needing replacement filters. By having a PERMANENT, WASHABLE Furnace Filter it offers many benefits. Not only does this filter provide a more efficient air flow and a cleaner ventilation environment for my family, makes for a far more healthier lifestyle than the previous filters I had used. Not to mention the increased savings for having washable filters makes for a WIN-WIN purchase. The cost effectiveness and the reduction of harmful contaminants for my family, will help me sleep better at night knowing that I have created a safe environment for everyone I love. Thank you for your service and commitment to your customers and for your honesty regarding the products you sell.
I bought two of the filters for my home (a 20x30 for upstairs and a 14x14 for downstairs).These are really high quality filters. I like the fact they have pull tabs for easy removal and cleaning. Had a bit of a snafu on getting my second of the two filters due to a temporary factory issue but Scott stayed on top of it and gave me status updates up until it shipped and then provided me with the date tracking # when it did ship.
When I compared the price for disposable filters vs washable renewable filters it’s was a no brainer to buy a reusable filter. Neverbuy another filter came through for me.
I recommend them to my friends and family
I bought this filter to replace my other electrostatic filter which was getting old and I wasn't sure if it was still effective, this filter looks great and seems of good quality but when I installed sometimes when the ac kicks on the filter creates metal to metal noise with the return because the return isn't a normal return and was built custom but I think foam or weatherstripping can fix that
I purchased one custom filter which has been great so I purchased another so when I clean one I just put the filter in.
Decent quality. Fit was great. Time will tell, but, first impressions are that they will be a better option than buying throw away filters. I'd recommend them.